General Support Request Form

Use the form below to request support. OhioLINK will respond to tickets within 3 business days. 

Please note: If this is a Service Emergency, please click here for reporting instructions.


Please include the exact text of any error messages or anything else on screen that lets you know something went wrong. We need enough detail to be able to replicate the problem ourselves, detect it in our log files, or communicate it to a vendor.
If a database gives a Persistent Link, Permalink, or Bookmark this as… link, please use that URL. This includes the central catalog, EBSCO, and OSearch databases. For other services, copy and paste the URL from your browser’s address bar. For search results, please also include the specific search(es) needed to replicate the problem.