(Instructions for Lost or Damaged In Transit Items) Date * Please enter specific date of incident or closing: (9/16/19) or date range (9/16/19-9/18/19) if multiple days. Institution Address City Delivery hub * AKR CAM CIN CLE COL DAY TOL 3-Digit Stop Code My name My phone (include area code) My email * Problem request additional totes Late delivery No delivery Pick up but no drop off Drop off but no pick up Careless handling of bags Bags delivered to the wrong location Wet bags or wet books Item damaged in transit My institution is closing No Yes If your institution is closing, please provide closing dates below or in the date field above. All closing dates can be submitted in one ticket (You do not need to submit closing tickets for the following holidays: Jan. 1, Memorial Day, Juneteenth, July 4, Labor Day, Thanksgiving Day, Dec. 25. These are courier holidays and there will be no deliveries on these dates.) Description of service issue Please include dates, time, driver's name and any other information to help resolve service issue.
