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General Support Form

Use the form below to request support. OhioLINK will respond to tickets within 3 business days. 

Please note: If this is a Service Emergency, please click here for reporting instructions.

 

Please provide the exact wording of any error messages or anything else on screen that lets you know something went wrong. Sufficient detail is required to be able to replicate the problem ourselves, identify it in our log files, or communicate it to a vendor.
If a database provides a Persistent Link, Permalink, or "Bookmark this as…" URL, please use that specific URL. This applies to RAVE links as well as other URLs returned by catalog records and EBSCO databases. For other services, copy and paste the URL from your browser’s address bar. For other resources, manually copy and paste the URL from the browser’s address bar. When documenting search results, include the exact search queries or parameters required to reproduce the issue.
Attach files (such as screenshots of the problem) here.
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt pdf docx xlsx.