OhioLINK Members: If you have not already done so, you must set a new Ostaff password to login to Ostaff or Member Portal.

Switch to Support: Session 2 of 3

Date:

Oct 23, 2025

Playlists:

Webinars 2025

Support

Summary:

This is a second installment of our "Switch to Support" webinar series, where we take an in-depth tour of the Ex Libris Support Center. This session guides you through the Support Center tools, including how to navigate the Known Issues lists. You'll also learn step-by-step how to submit support tickets for Alma, Primo VE, and Rapido, ensuring you can make the most of the support tools at your disposal.

Are you a student, faculty or staff member looking for library research resources or the ETD Center?
Start with our Frequently Asked Questions