Weekly Update, November 3, 2025

November 3, 2025

LSP Migration

Announcements

Switch to Support: Advanced Ticketing Strategies, Nov 6, 1-2PM

Join us for Session 3 of the “Switch to Support” series, where we’ll dive into advanced ticketing strategies. This interactive webinar will guide participants through real-world scenarios to demonstrate how to accurately “path” issues to the appropriate organization (OhioLINK or Ex Libris) and Ex Libris ticket type. We’ll also explore a variety of ticket categories beyond Alma, Primo VE, and Rapido, helping you understand when and how to use each option for efficient problem resolution. Register here.

OhioLINK office closed Nov 11

The OhioLINK central office will be closed for Veterans Day on Tuesday November 11. If you need to report an emergency outage during this time, please contact the OARnet 24/7 Service Desk at oar.net/support or 1-800-627-6420. To expedite the issue, please identify the report as an OhioLINK issue, provide them with the name of your institution and your contact information. For all other questions and non-emergency issues, please email OhioLINK Support or complete the support form on our site and we will follow up as soon as possible.

Recording: Elsevier's Approach to Digital Accessibility

Now available to watch, Elsevier's Approach to Digital Accessibility. This is our second webinar in an informal series where we invite vendors and publishers to talk with us about their approaches to digital accessibility. Simon Holt is head of content accessibility at Elsevier. He has worked in scholarly communications for over 15 years across books and journals and is an advocate for disability inclusion and accessible publishing in the scholarly communications industry.

Introducing the OhioLINK Alma/Primo Listserv

To further support information sharing among members, we have created a new Alma/Primo listserv (ohl-alma) as an opt-in collaborative space. Participants in the new listserv are encouraged to share their Alma/Primo accomplishments—large and small—exchange documentation, and ask questions about workflows, display issues, reports, and more. The listserv may also help the community identify emerging sub-topics or groups that may benefit from dedicated lists or alternative communication tools.

Join the ohl-alma list

More ohl-alma list information:

  • For Alma/Primo information only. Questions or conversations about Rapido, RapidILL, and Resource Sharing should use the Resource Sharing listserv.
  • The OhioLINK office will only lightly moderate this list. Members must contact OhioLINK support (or Ex Libris support) directly for follow-up on specific questions, support issues, or inquiries directed to OhioLINK staff.
  • All messages and conversations are governed by the OhioLINK Code of Conduct.
  • Please review the Ostaff listserv page for additional information, processes and policies.
  • If you have problems self-subscribing to the list, please contact support.

Knowledge Acceleration Program 

The Ex Libris Knowledge Acceleration Program (KAP) is a live webinar series for OhioLINK members on a range of often-requested topics to help optimize Alma during a first year of production. Each session 1-hour session is delivered by the Ex Libris Training Services team and is open to all OhioLINK member library staff. Learn more and register.