Important - New Password Needed for Your Ostaff Account
On December 16, 2025, OhioLINK introduced a new way to manage user logins. Because of this change, everyone with an Ostaff account must set a new password. Please see our Ostaff Account FAQ page.
On December 16, 2025, OhioLINK introduced a new way to manage user logins. Because of this change, everyone with an Ostaff account must set a new password. Please see our Ostaff Account FAQ page.
Password management is self-service. OhioLINK cannot change your password for you.
TIPS:
* Password reset mail has this sender: no-reply@ohiolink.edu
* If you are not receiving password reset mail, check for Outlook rules which may be quietly moving your mail to a different folder. Check Junk and Spam folders too.
* Contact your institution's IT team to find out why you cannot receive mail from no-reply@ohiolink.edu.
* If you are still stuck, use this form to report a problem.
TIPS:
* Password reset mail has this sender: no-reply@ohiolink.edu
* If you are not receiving password reset mail, check for Outlook rules which may be quietly moving your mail to a different folder. Check Junk and Spam folders too.
* Contact your institution's IT team to find out why you cannot receive mail from no-reply@ohiolink.edu.
* If you are still stuck, use this form to report a problem.
This form can be used by:
- Lead Implementers, Library Directors or Managers at OhioLINK member institutions to request Ostaff accounts for new staff members or delete existing Ostaff accounts for users no longer at their institution.
- Existing Ostaff account holders to request changes to your account (such as a new email address) or to report a problem.
Did you reach this form in error?
You may want to return to the Request Support page or learn more about Ostaff user accounts.
