Tip of the Week - #024 (Damaged in Transit)

Keywords: damage, in-transit, Priority Dispatch

If you receive a book or media item that has been damaged IN TRANSIT (i.e. by Priority Dispatch handling), fill out the Priority Label Claim form form here. The form will automatically be sent to Priority Dispatch for resolution.  This claim process is for IN TRANSIT damage only. For procedures for patron damage, please see the INN-Reach Reports (Full Version).