Tip of the Week - #040 (Priority Dispatch courier issues and complaints)

Keywords: complaints, Priority Dispatch

All delivery stops should have at least one person who knows who the driver is and can relate to them on a daily basis to find out changes in scheduling or personnel.

Issues such as late delivery, missed deliveries, schedule changes and closings should be submitted via the Courier Support Form.

A copy of this ticket is submitted to OhioLINK and the hub managers at Priority Dispatch.